TYCO SECURITY SOLUTIONS: From alpha to omega of the security demands

Rajeev Samanta
General Manager Sales - South Asia

Currently,India is at an economy that’s over USD 2 trillion in size. India recently surpassed France to become the sixth biggest economy in the world. Given the expanding nature of Indian economy, it’s normal that the country’s security market remains positive on growth. With a greater focus on enhancing workplace productivity and the conception of co-sharing spaces in India, corporates are looking to establish the latest and most effective security and surveillance gear. Although the current generation of IoT devices is being used to regulate water and electricity obtained from critical infrastructures, such as the smart-grid and urban water services, they contain serious security vulnerabilities and will soon become primary targets for attackers. The consumer approach has shifted from seeking security products to demanding end-to-end security solutions.

“The need of the hour is to build sustainable communities and with innovation in technology and introduction of Artificial intelligence, smart cities are increasingly becoming a reality. Integrated security solutions provide useful insights into consumer data which will consistently improve efficiency”, explains Rajeev Samanta, General Manager Sales- South Asia, Tyco Security Solutions. Tyco Security Solutions is a unified group of the most compre hensive renowned premium access control, video, location based tracking and intrusion solutions in the security industry. Operating in 176 countries around the world, Tyco Security Solutions are built by developers from all product disciplines. The brand caters to a broad spectrum of industries like healthcare, government, transportation, finance, retail, commercial and residential. Tyco launched India operations in 2009 and currently has a distributor network comprising of 50 members. In 2016, Johnson Controls, a global technology and industrial leader, and Tyco merged to form Johnson Controls International plc. Across the three major products - access control, video and intrusion – Tyco has set benchmarks amongst the key plays as a competitive advantage in a fragmented market.players in the market. Besides, Tyco’s brand recognition plays as a competitive advantage in a fragmented market.

Tyco products that Surpassed Excellence
Tyco is a leading provider of access control and fully integrated security solutions. Open system architecture foster integration of new and legacy security and other critical systems. Part of Tyco Security Products, Software House, has acquired a strong ground in the security industry as an innovator by being the first company to apply sophisticated database management software to access control and security management systems.
Instead of plainly focusing on selling hardware, Software House identified and developed a market niche for sophisticated software-based computerised solutions to manage and integrate diverse security hardware devices. The subsidiary’s Enterprise access control software, C CURE 9000 allows security directors to expand their access control system as their organization grows.

"Operating in 176 countries around the world, Tyco Security Solutions are built by developers from all product disciplines"

Tyco Security Solutions’ another security arm, Kantech designs, markets and supports integrated access control technologies that are ready to use right out of the box. Kantech's full suite of access control products are reliable, easy to install and easily scalable and are readily available through a number of distribution outlets. Kantech's solutions provide a compact, entry level solution for smaller businesses while the EntraPass access control software combines with the powerful KT-300 or KT-400 door controllers to provide enhanced capabilities for enterprise scale applications.

As is known, tremendous growth and usage of internet raises concerns about protection and communication of digital information in a secure manner. Intrusion, particularly, is a major problem for industry, commerce and governments worldwide, and therefore, the intrusion security industry is undergoing a dense technological evolution. With increasing requirements for motion detection sensors, glass break detection systems, panic buttons and other security solutions, Tyco is at the forefront with its vast variety of products. While Tyco hasn’t ventured into the field of creating intrusion detection systems to enhance cyber security, it continues to build physical security solutions to protect businesses and homes across the globe. The company’s security solutions provide a crucial deterrent to criminals along with a rapid response from their Alarm Monitoring Centers.

Post Sales Support
Tyco has always believed that support services find the best leverage in the security solutions market because if not for these services, a business might end up losing time, customers and efficiency in the long run. Rajeev adds, “We should go ahead with the assumption that the customer will face issues post installation. You have to make sure you are there for your customers when they need quick support in such times”. Tyco Security Solutions makes sure to conduct comprehensive initial and ongoing training programs for their customer support personnel. A 24/7 technical support system has been established which provides consistent telephone access to the customer care centers.

Also aware of the new dimensions emerging in the cyber threats due to AI, in August this year, Tyco Security Solutions launched the Cyber Protection Program globally. This is a six part approach used to evaluate cyber security in all physical security products. There is a greater need for integrating cyber security solutions with physical security and accordingly, Tyco understands the importance of knowing the significant impact that one has on the other. With such loud impression in the security industry, Tyco shows no signs of taking a pause. What lies ahead, is only an interesting portfolio of innovations in top notch security products.